A foundation is extremely important to building anything, so our foundation starts with our belief that God is our maker, and we owe everything we do and everything we have to Him. We not only practice our religious faith, but we instill those same beliefs into our children and daily our business practices, treating others as we wish to be treated.
We believe our CUSTOMERS come first.
We treat everyone we work with like our partners, and with our partners, we can do the impossible.
We will ensure attention to detail counts - using the right font, matching Pantone® colors, and everything in between, so we promote your brand... correctly.
We do not mind adding special touches to make a difference. We deliver, and delight.
Our clients deserve restful nights and peace of mind - therefore leaving the details to us.
We believe in QHIS!
QUALITY - We will promote quality products to our customers. See we have a reputation to uphold, so we do not want to complicate orders or customer relationships with products that we would not purchase ourselves.
HONESTY and INTEGRITY - We are proud of who we are and want to share that with you! We want you to know about us, and to feel comfortable in knowing that we will conduct ourselves in a professional manner, with honesty and integrity. Integrity is everything. Your word is all you have. We will treat you with courtesy and respect, and stand behind what we promote to you and your company or organization!
SERVICE - We Are Always Available! We have many customers in different time zones (nationally and internationally), so we do answer our phone and take calls after 6:00 PM CST (USA).
We believe that where there is RESPECT... there is TRUST.
...and where there is trust, there is a relationship.
We believe in BUILDING RELATIONSHIPS with our Customers and Suppliers
Projects come and go but relationships are timeless, and upon the strength of a relationship, the possibilities are endless.
Our Standard Operating Procedure? Listen first, respond next, over-deliver...always.
We consider it a privilege to work with our customers - building long-term relationships based on trust and collaboration. We are ready to get to know you, and we encourage you to get to know us.
As promises and commitments are all about the outcome, we will never make one that we will not live up to. You will realize this only after doing business with us. We make these promises and commitments to each of our customers:
We will be friendly, courteous, and helpful.
We will be knowledgeable, proactive and professional.
We will be human to human at all times.
We view service as an opportunity and a priority, not a job function.
We will provide outstanding customer service to all contacts. We will treat others as we wish to be treated.
We will offer only quality products ("we will not promote them if we would not want to use them").
We will strive for on-time delivery.
We will answer the phone with a live person 24-7-365.
Why not EXPERIENCE What We Believe
We consider ourselves a different breed, as we have attention to detail, and constantly strive towards our commitment to QHIS. It doesn't matter whether you are customer or supplier, we will treat all... the same.
What Makes Us Different?
Our FOUNDATION, our BELIEFS, and our PASSION for this INDUSTRY! Quite simply we enjoy what we do, and it shows!