Shipping & Returns Policy

SHIPMENTS:

Manatee reserves the right to make carrier selection based on current rates, reliability and transit schedules unless the Purchaser requests alternate transportation service. Standard shipping is UPS Ground service, however, this method is not guaranteed for time sensitive shipments. It is recommended that you contact us, when you need expedited service, so that we may allow and/or make alternate shipment options. All shipments are F.O.B. our plant location.

GUARANTEE & DELIVERY PROMISE:

Estimated production time is specified in the product's description page of each item individually. It is the time required to produce and/or imprint your products. This time begins the day after the proof has been approved and does not includes delivery time. All orders with a "Promised" shipping date will be shipped on time with the exception of extreme circumstances not under our control.

DELAYS:

Manatee is not responsible for delays in delivery or any failure to make delivery due to causes beyond its control, including, but not limited to acts or regulations of any governmental authority, acts of God, public disorders, fire, work stoppage or slowdown, accident, flood, war and/or national emergency.

INSURANCE OF SHIPMENTS:

All shipments sent by United Parcel Service are automatically insured for $100.00, if you feel your merchandise is worth more than $100.00 then you must advise us that you would like to insure your shipment for more, in which case will be responsible to pay for the additional cost(s) involved.

Laissez les bon temps rouler! (pronounced lay-zay lay bon ton rule-ay)