ManateeProductions Inc. was founded in July 2000 by Terri & John Conti,
II.
Our family business is operated from our home in
Pumpkin Center, Louisiana.
We
founded Manatee on the
very strong beliefs of QUALITY ~
HONESTY ~
INTEGRITY ~
SERVICE.
We
have a superior reputation for offering quality products, on-time delivery and overall
outstanding
customer service.
We
credit our success to our customers! This is based
on the relationships we have fostered and customer referrals received which has enabled us to grow. In return
for quality products and outstanding customer service we retain long-term
relationships with our clientele.
We are a company that says "thank you" and
we mean it!
"Thank you for visiting our web site!"
"Thank you in advance for letting us exceed your expectations!"
"Thank you for considering
Manatee Productions, Inc. as a
promotional vendor for you!"
Our Beliefs
Our Foundation - We believe that a foundation is extremely important to building
anything in life. Our
foundation
stems from our belief that God is our maker,
and we owe everything we do and everything we
have to Him. We not only practice our
religious faith, but we try to instill those
same beliefs into our children and into our
business practices.
Quality
- We will only promote QUALITY products to our
customers. See we have a reputation to uphold, so
we do not want to complicate orders or customer
relationships with products that we would not purchase
our selves.
Honesty and Integrity
- We are proud of who we are and want to
share that with you! We want you to know about
us, and to feel comfortable in knowing that we will
conduct ourselves in a professional manner, with
honesty and integrity. We will treat you
with courtesy and respect, and
stand behind what we promote to you and your
organization!
Service
- We Are Always Available!
As we have many customers in
different time zones, both nationally and
internationally,
we do answer our phone and take calls after 6:00 PM
CST (USA)?
What Makes Us Different
-
Our foundation, our
beliefs, and our passion
for this industry! Quite
simply we enjoy what we do, and it shows!
Experience
John has been in
the promotional industry since August 1994, starting
with his family's promotional business. Since that
time he has continually strived to offer the best
quality products, at competitive prices, with on time
delivery. In addition, John continues his
knowledge and education in this industry by studying for
his CAS designation (CAS = Certified Advertising
Specialist - the recognized credentials in our
industry).
Terri is not far behind - with
sales experience in the food industry, she has been the
back support for Manatee since its beginning. You
remember the saying, "behind every good man, there is a
good woman". Well that is true in this case!
Our Commitments &
Promises to Our Customers
As promises and commitments are
all about the outcome, we will never make one that we will not live
up to. You will realize this about us only after doing business with
us for a while.
We make the following promises and commitments
to you:
We will be friendly.
We will be
professional.
We will be helpful.
We will be proactive.
We will be
knowledgeable.
We will make providing
customers the best service, our top priority.
We
view service as an opportunityand a priority, not a job function.
We
will answer the phone with a live
person 24-7-365.
We
will be human to human at
all times.
Our Suppliers and
Web Site
Supplier Network... With
access to some 4000+ suppliers, we expect from
our suppliers what we expect from ourselves...
high standards and quality products.
These high standards benefit our business and our
customers.
Web Site... We have invested a lot of
time and thought into our website. We want our web site to be informative,
easy to use, and to stand out above other sites.
We appreciate all feedback on our web site.
Customer References
& Testimonials
References - Due to privacy & security
issues with some our customers, references are provided
upon request.
Customer
Testimonials - Someone once asked me, "how
come you don't have any customer testimonials on
your web site". My reply was from
one of our long term customers, "the best
testimonial you can have is the amount of
customer referrals you receive".
For Manatee, this is so true.
